Privacy Policy

Last updated: October 18, 2025

1. Introduction and Scope

CoreTradeGlobal ("we", "our", or "the Platform") values your privacy and is committed to protecting your personal data in compliance with international privacy regulations, including:

  • The UK Data Protection Act 2018 and UK GDPR
  • The EU General Data Protection Regulation (GDPR)
  • The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Other applicable U.S. state privacy laws (Virginia CDPA, Colorado CPA, Connecticut DPA)

2. Data Responsibility

For users located in the UK or EEA, CoreTradeGlobal acts as the Data Controller under UK GDPR / EU GDPR.

For users in the United States, CoreTradeGlobal acts as a "business" as defined by CCPA/CPRA.

U.S. Privacy Contact: info@coretradeglobal.com

3. Information We Collect

We collect personal data necessary to operate, secure, and improve the Platform.

(a) Information You Provide Directly

  • Name, company name, address, email, and phone number
  • Account credentials (username, password)
  • Tax or business registration information (for sellers)
  • Communications via chat, support, or dispute resolution

(b) Automatically Collected Information

  • Device identifiers (IP address, browser type, OS version, approximate location)
  • Usage logs, pages visited, and session time
  • Cookies and analytics tags

(c) Information from Third Parties

  • Identity verification and KYC providers
  • Payment processors and logistics partners
  • Analytics, advertising, or fraud-prevention partners

4. Purpose and Legal Basis for Processing

We process your personal data for defined and lawful purposes based on the following legal bases:

PurposeLegal Basis (GDPR)CCPA/CPRA Category
Account registrationArt. 6(1)(b) – ContractProviding services
Fraud preventionArt. 6(1)(f) – Legitimate interestDetecting security incidents
Customer supportArt. 6(1)(b)/(f)Customer service
Marketing communicationsArt. 6(1)(a) – ConsentAdvertising and marketing

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance functionality and analyze performance. You can manage your preferences via our Cookie Consent Banner or browser settings.

Cookies are grouped as follows:

  • Strictly Necessary
  • Functional
  • Performance / Analytics
  • Advertising / Targeting

6. Data Sharing and Disclosure

We do not sell personal information for monetary gain. However, we may share data as necessary for legitimate business operations with:

  • Service providers (hosting, analytics, payment, communication)
  • Affiliates and subsidiaries
  • Legal or regulatory authorities where required
  • Other users (e.g., buyer-seller communication)

7. Data Retention

We retain data only as long as necessary for the purposes outlined in this Policy or to meet legal obligations.

Data CategoryRetention Period
Account informationUntil account deletion + 12 months
Transaction records5 years (tax/audit purposes)
Communication logs2 years
Marketing preferencesUntil consent withdrawal

8. Your Rights Under UK and EU GDPR

If you are located in the UK or EU/EEA, you have the following rights:

  • Access your data (Art. 15)
  • Rectify or erase data (Arts. 16–17)
  • Restrict or object to processing (Arts. 18 & 21)
  • Data portability (Art. 20)
  • Withdraw consent at any time

9. Your Rights Under U.S. Privacy Laws (CCPA/CPRA)

U.S. residents, particularly those in California, have the following rights:

  • Right to Know – what categories of data we collect, use, or disclose
  • Right to Delete – request deletion subject to legal exceptions
  • Right to Correct – inaccurate information
  • Right to Opt-Out – of sale or sharing
  • Right to Limit Use – of sensitive personal data
  • Right to Non-Discrimination

10. Contact Information

U.S. Privacy Contact: privacy@coretradeglobal.com

By using CoreTradeGlobal, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.